Domestic Violence for Dispatchers

Course Description

This course is for dispatchers and supervisors who are responsible for the receipt of domestic violence calls, their management, and the dispatch of first responders. It provides up-to-date information to assist dispatchers in the safe and successful handling of domestic violence incidents. Instructors will also discuss protocols and issues specific to your area and jurisdiction.

Course Topics

  • Common Beliefs and Myths about DV
  • Impact on Children
  • DV Dynamics – Power and Control
  • Evidence
  • Managing Cultural Issues and Language Barriers
  • Legal Mandates and Court Orders
  • Legal Concerns
  • Significance of Strangulation
  • Risk Factors and Lethality
  • Interviewing Victims, Suspects, and Children
  • Dispatcher’s Role in the Safety of Officers, Victims, Suspects, and Children

Course Certification Number: 9070-30926
Course Certification Hours: 8

 Course Fee Information:

Reimbursement Plan IV: There is no tuition for POST reimbursable agencies. As a POST Plan IV, student travel and per diem are reimbursable via Training Reimbursement Request (TRR) for this course. This course is an exemption to the current suspension of reimbursement as outlined in Attachment A of POST Bulletin No. 2017-01. As such, travel reimbursement will continue at this time.
Non-Reimbursable agencies: No tuition. Travel may be reimbursed through grant funding. If you are from a non-reimbursable POST agency and would like to see if your travel could be reimbursed directly to you or your agency, please contact Marisa McCullough at for more information.

Course Disclaimer:

This project is supported by Grant No. PO16038519 awarded by the California Governor’s Office of Emergency Service (Cal OES). The opinions, findings, conclusions, and recommendations expressed in this publication/program/exhibit are those of the author(s) and not necessarily reflect the views of the Department of Justice, Office on Violence Against Women or the California Governor’s Office of Emergency Service (Cal OES). The California Governor’s Office of Emergency Service (Cal OES) reserves a royalty-free, nonexclusive, and irrevocable license to reproduce, publish, and use this material and to authorize others to do so.


If you are not Law Enforcement you must have prior approval to attend this course.  Please contact Marisa McCullough at for approval.  

Course Date(s)

  • 08/18/2017 – Bakersfield
    August 18, 2017 - August 18, 2017
    8:00 am - 5:00 pm

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