Advanced Communications Training Officer

Course Description

This is a comprehensive course in advanced training methods and application for current Dispatch Training Officers. Student will be actively involved in utilizing advanced teaching techniques, observation report writing, conducting crucial conversations, coaching, counseling and mentoring. Students will leave this course with a thorough understanding of the advanced techniques listed above and will be able to bring those skills back to their agencies for immediate application.


Course Topics

  • Learning Styles
  • RIDEM Teaching Technique
  • IPAT Teaching Technique
  • Documentation for Training Liability and Accountability
  • Mentoring, Coaching and Counseling

Course Certification Number: 9070-30963
Course Certification Hours: 24


Advanced Communications Training Officer Flyer


Course Fee Information: $299

Reimbursement Plan IV: Tuition for POST reimbursable agencies is $299. Student travel and per diem reimbursement will be via Training Reimbursement Request (TRR) for POST reimbursable agencies only.
Non-Reimbursable Agencies: Tuition is $299. There is no reimbursement for travel and per diem.

Cancellation Policy: Cancellations received more than ten (10) business days prior to the start of the class will not be charged. If payment has already been made, it will be refunded. Cancellations received ten (10) or less business days before the start of the class will be charged at full price. This late cancellation charge compensates RTC for the non-refundable costs incurred prior to the start date of the course.
No Shows: A No Show on the day of the class will result in a full charge for the class.


Course Date(s)

  • 06/09/2017 – Santa Rosa
    June 09, 2017 - June 11, 2017
    8:00 am - 5:00 pm
  • 8/14/2017 – Sunnyvale
    August 14, 2017 - August 16, 2017
    8:00 am - 5:00 pm

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