PUBLIC AGENCY COURSE
SUPERVISOR'S ACADEMY   
REDESIGNED
5-DAY FORMAT

The Supervisor’s Academy has been offered by the Regional Training Center since 1985.  The Academy is for supervisors at every level (from management to first line supervisor), and for aspiring supervisors.  The sessions are designed specifically for local government and for the difficult and complex environment in which their employees work. 

The Academy is now five days in duration; the first session is two-days long, followed by three one day sessions once a week.  Although some theory is presented, the emphasis is on understanding and skill development.  The schedule provides time for presentation of material and an opportunity for practice during class.  Because of the separation between training days, participants can apply their learning in the workplace immediately, then deal with on-going situations, success and failures, when they return to the academy.

TOPICS WILL INCLUDE:
  • Qualities of a supervisor
  • Supervision styles
  • Communications, assertive and listening skills
  • Motivation
  • Time management
  • Goal setting
  • Decision making
  • Problem solving
  • Performance evaluations
  • Discipline issues
  • Conflict management
  • Power and empowerment
  • Implementing change

Comments from Supervisor’s Academy Graduates
“ The practical examples of issues in supervision and real-life methods to handle those issues was most valuable to
me. Also, learning the principles of human behavior was helpful in dealing with our staff.”
      – Supervising Public Assistance Investigator
 “ I truly enjoyed this presentation. The tag-team instructor package was unique. The class was enlightening!”
      – Fleet Manager
 “ The most valuable aspect of the Academy was the ability to recognize not only how, but why we act or react to
events and how that affects others around us. Best course I ever attended.”
      – Management Analyst
 DATES and LOCATIONS
COURSE CLASS HOURS: Start time:   8:00 AM    Finish Time 5:00 PM
Spring Academy
Poway
April 4-5, 2012
April 12, 2012
April 19, 2012
April 26, 2012
FEE:   
$ 550

Thank you for your patience with the new registration process.
HOURS:   
8:00 to 5:00  
Michael Cooney
Lauraine Esparza